The following rates and terms apply when working with, or contacting Mandy Celine unless otherwise agreed. These terms act as a binding agreement, unless any other contract is in place:
The Producer; AMANDA HYNES (A.K.A. Mandy Celine) and those who her work within the Mandy Celine team, such as editors, videographers and producers [THE CREW], agrees to provide video production services for the Client [You]
1.1 We strive to uphold a high standard of quality in the work that we do, and will endeavour to work with our team of editors and producers to constantly provide you with high end professional products.
1.2 We understand that turnaround and time management is a key factor in your business, and will work to the best of our ability to meet deadlines and minimise delayed delivery.
1.3 Where possible, you will be notified of any unforeseen issues or potential delayed deliveries.
2. NATURE OF ENGAGEMENT:
2.1 You are engaging Mandy Celine and their contributors for filming and/or editing services. We reserve the right to alter our professional offerings at any time.
2.2 Any subsequent changes to our professional offerings will be discussed with you and where appropriate a new letter of engagement will be agreed.
2.3 We shall proceed on the basis of instructions we have received from you and will rely on you to tell us as soon as possible if anything occurs which renders information previously given to us incorrect or inaccurate.
2.4 We shall not be responsible for any failure to advise or comment on any matter which falls outside the scope of your instructions and cannot accept any responsibility for any event, loss, or situation which arose from circumstances not directly related to our professional offerings.
3. SERVICES OFFERED
3.1 We offer services in these key areas: pre-production, production, post-production, logistics, and consulting. Our key services include but are not limited to:
- Agency services – sourcing the relevant works for your production
- On camera talent
3.2 We may, from time to time, offer services in other areas as required and discussed with you. These services may carry additional fees which will be agreed on a case-by-case basis.
3.3 Deliverables: The Producer will provide the deliverables that have been mutually agreed upon. Each additional deliverable will be charged at an agreed on rate.
3.4 Delivery of Finished Product – Videos will be exported in a compressed HD .m4v or .mp4 format, unless requested otherwise, and sent via wetransfer.com to the Client.
4.1 Payment – The Client will pay the invoice in full per month, for the length of agreement, to The Producer via electronic payment as agreed to by both parties, no later than the 15 days from the invoice, for work documented within each invoice that has been delivered and accepted.
4.2 Unless otherwise expressly discussed and agreed, all transactions with Mandy Celine will be conducted in UK sterling (GBP). If there are fees involved in making transactions (ie. for using a local currency other than sterling) they are to be assumed and accounted for by you.
4.3 FILMING: Full payment of shoot dates is required within 24 hours of shooting, alternatively the Client may choose an initial reservation fee to hold shooting dates and pre-production video planning. The remaining balance is due within 7 days from filming. Reservation fees are non-refundable. Payment (or remaining payment) for the video capture portion of the work is due no later than 7 days after that portion of the work is complete.
4.4 EDITING: Payment for final edits is due within 15 days from invoice upon delivery of the completed product.
For the avoidance of doubt, a monthly estimate will be sent with the agreed rate for filming and editing. With additional hours are charged at £100 per hour. Each edit will include up to 3 revisions.
“Additional editing” after 3 revisions shall be charged at £100 per hour.
4.5 PRODUCING: Any CREW (editors/videographers/photographers etc) hired by Mandy Celine for the Clients purposes will be managed under Mandy Celine Productions, by Mandy Celine as their supervisor, and held under a confidentiality and non-dealing & non-circumvention clause*. Clients should be aware Crew members may also be working on more than one project with more than one Client. A member of the Crew maybe only assigned to a single Client should their needs be more demanding or at the Clients request. Mandy Celine will be in charge of managing the crew, sort invoicing, training, chasing payments, scheduling of crew, and other admin/producing duties. Payment for the above is due within 15 days from invoice upon delivery of the completed product. CREW will be paid within 7 working days of receiving payment from the Client.
This is a separate service. Payment is due within 15 days from invoice unless otherwise agreed/compensated.
4.6 Prices quoted do not include expenses or rental services.
4.7 Late Payments: Unless otherwise specified or regulated, a finance charge of statutory interest will be charged on all past due balances until paid. The Producer will also charge a late fee of £60.
5.1 If a shoot or edit is cancelled within 24 hours (of 6 am the day before) the confirmed day of production (not 24 hours from call time), the client will be charged for the full day rate or agreed rate. If at any point of the project you choose to cancel the work you will still be liable for all the costs incurred and is unavoidable. This includes any outlay we have made or have to make and our time already committed to the project.
5.2 For every time the due date lapses, Mandy Celine will re-invoice with an additional £60 late fee charge. If this goes unpaid, further action will be taken.
6. OUR EXPECTATIONS
6.1 In order for Mandy Celine and its team to serve you effectively and efficiently, we ask that you adhere to some expectations and guidelines regarding delivery of content.
6.2 Please make sure that all assets provided to us are of the highest quality and that what you have provided by the scheduled edit day constitutes the entirety of what you would like edited.
6.3 Please ensure that the amount and length of raw footage provided is reasonable given the expected turnaround. Please contact for further guidelines. This varies depending on type, turnover and length of content
6.4 If you have recorded far more than the guideline amounts, it is your responsibility to reduce the overall length or number of clips before sending it to us.
6.5 Special allowances may be made on a case-by-case basis, as discussed and agreed with you.
- In such cases, it may be necessary to extend the delivery deadline, task a second editor, or agree on fees for editor overtime.
6.6 It is your sole responsibility to thoroughly check and approve the content of all final products before they are published, including checking for inappropriate content and making sure that the correct licenses have been attained for use of copyrighted third party works.
6.7 Music licensing and payment for licensing is up the client. The Producer can source a playlist and ways to obtain said license on agreed upon sources. Music can also be sourced from the YouTube Library, or provided by the Client, as long as they have the right to use and monetise said music.
6.8 Copyright regarding content: The client warrants that it has the right to produce the subject matter to be photographed, filmed, duplicated or distributed. If the subject matter is copyrighted, the customer warrants that it owns the copyright or has express permission of the owner to reproduce the copyrighted subject matter, and that it has not removed any copyright notice from any material to be reproduced without written permission.
7. RETENTION OF RECORDS & ASSETS
7.1 At times it may be necessary to retain materials and assets you have sent us for long periods of time if it is determined that they may be useful for future projects or if instructed to back them up by you.
7.2 Please note that, unless otherwise agreed with you, we are not responsible for long term backup and storage of all your footage. The creator is solely responsible for storing and backing up all assets. Mandy Celine is not liable for any loss or damage to stored material.
7.3 You may engage us formally to provide backup and storage options for your footage, assets, images, or final videos. These services may carry extra fees, to be discussed and agreed with you in advance.
8.1 Sole ownership and copyright of all materials and assets sent to us by you are retained by you, or their respective creators. They will not be used or published without your prior consent.
8.2 Original works created by Mandy Celine, including but not limited to logos, fonts, graphic design, thumbnail templates, and original animations, are used by you under exclusive license for the duration of our engagement and ownership is retained by us.
8.3 At such time as our agreement is terminated a handover will be curated and terms of ownership will be agreed, which may include further compensation for licensing of said assets.
8.4. The final edited products/video masters & images from shoots The Clients property and for their use only.
8.5 All raw materials and data created by Mandy Celine and her team over the course of the contract, including, but not limited to, film, data, and digital files, shall remain Mandy Celine’s exclusive property. The raw files/rushes can only be made available if agreed before production and will incur an extra cost.
8.6 Mandy Celine reserves the right to use finish video for their own promotion online unless requested not to by the client. Mandy Celine cannot exploit the copyright nor grant licence to exploit it.
8.7 Third parties must obtain permission of Mandy Celine to use the final footage for any purpose beyond the delivery and creation of the final delivered product for the client. (E.g. if an edit is sold on further)
8.9 Where necessary, correct attribution will be applied for the the work produced.
8.10 All draft copies of videos will be treated with watermarks to unwarranted duplication or distribution of the rough product.
9. LIMITATION OF LIABILITY
9.1 Advice and products we provide to you are for your sole use or publication on your specific platform, channel, or website as discussed with you. They do not constitute advice or material intended for any other third party.
9.2 We will provide the professional services outlined in these t&cs with reasonable care and skill. However, we will not be responsible for any losses, penalties, surcharges, interest, damages, loss of reputation, criticism, or negative feedback arising from from the work that you publish or actions taken by you.
9.3 Mandy Celine shall be indemnified by the client in respect of any claims, cost and expenses arising out of any libellous matter designed on the client’s instructions or any infringement of copyright. These Conditions and all other express terms of the contracts shall be governed and construed in accordance with the Laws of The United Kingdom.
10.1 From time to time you may provide us with confidential or sensitive information in order to perform our services. This includes but is not limited to: video footage/rushes; addresses and contact numbers; email addresses; professional contacts; personal information; website login details; and bank or credit card information.
10.2 All emails sent from Mandy Celine are of a confidential nature and shall not be replicated, or forwarded. Emails and and any files transmitted within are intended for the use of the addressee only and may contain confidential information.
10.3 We agree to treat all such information as confidential, shared only with you or our team strictly as-needed, and protected using industry standard privacy techniques.
10.4 You may at any time request copies of information we have received from you and we will endeavour to provide it where possible (if we have retained it), and you may request that private information you have shared with us be erased and we will comply to our fullest ability.
10.5 Mandy Celine (and her team) and the Producer agree that those engaged for the production will not to discuss or disclose information about the product or the Specified Media(s) except as such disclosure may be necessary for Producer to produce media(s) in the usual and customary manner under this Agreement.
11. 1 Official communication between you and Mandy Celine, associates, or members of the production team will be conducted via Slack, or email unless otherwise agreed. If emails include Mandy Celine’s crew, Mandy Celine should be CC’d into all emails.
11. 2 Communication outside of these established channels cannot be considered binding advice or instruction, and may not be seen or responded to.
12. DUTY OF CARE & ETHICAL OPERATION
12.1 Mandy Celine takes its duty of care to its team, associates, and employees very seriously. Hostile behaviour taken towards members of the team will not be tolerated, and may result in immediate withdrawal of our services.
12.2 Although our work often involves multiple time zones, we do not expect our editors to work unreasonable or unsociable hours in their respective countries. Please be mindful of this when communicating with them, and patient if they do not respond immediately outside of reasonable working hours.
12.3 We reserve the right to refuse to edit footage that we find extremely morally or ethically questionable/problematic; which glorifies or encourages hate speech, extreme violence, criminal activity; or which documents actual hate speech, extreme violence, or criminal activity.
13. DISENGAGEMENT / TERMINATION
13.1 Should we choose to resign or be requested to resign, a formal email or letter of disengagement will be issued.
13.2 Barring any outstanding debt, pre-arranged term, or contract, you may choose to disengage with us at any time with a notice period of one month. After that time, and the settlement of any final invoice owed, our relationship will be concluded.
13.3 At the conclusion of our relationship we may choose to erase any and all information, records, or files you provided us.
13.4 Where applicable and enforceable, information that was treated as confidential during our engagement will continue to be treated as confidential indefinitely.
- 14.1 You may not at any time during our engagement, or for a period of one year following its conclusion, attempt to hire, employ, collaborate with, found a company with, or privately contract any member, past, present, or future, of the Mandy Celine team.
- 14.1 Engaging in circumvention in this way may incur invoices for fees equivalent to our commission for services rendered, legal action, and/or financial damages.
15. 1 These terms and conditions remain effective until it is replaced.
15. 1 These terms and conditions supersedes any previous agreement or understanding between you and Mandy Celine, written or otherwise.
*NON DEALING CLAUSE: Should The CREW leave this contract, they will not work for Mandy Celine’s previous or existing Clients or Contractors (for avoidance of doubt, worked sourced for Clients of Mandy Celine) for up to one year after the end or termination of this contract, without Mandy Celine’s permission 1st, and failing that, at all, even if approached by the Clients/contractors. Mandy Celine will be indemnified by the Crew and the Crew liable for all losses if the non-dealing clause is broken, even after this contract is terminated.
*NON CIRCUMVENTION CLAUSE: To put it plainly, you, THE CLIENT, may not independently reach out to or hire the extended Mandy Celine team after contacting Mandy Celine first, even for just quotes or to learn of the team, without incurring fees or going through Mandy Celine.
Correct as of January, 2018